Brandon is Tampa's home-services engine — a sprawl of subdivisions off Bloomingdale and Lumsden where every homeowner needs an HVAC tech, a plumber, or a pest guy this week. The one who answers the phone gets the job.
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The same receptionist who answers our own line — call and she picks up, 24/7. No signup, no sales pitch.
You're wrapping a job in FishHawk when a call comes from a neighborhood off Brandon Blvd. Miss it and it's gone. Della answers, qualifies the job, and books it while you finish the one you're on.
Half of Brandon's service calls come in bilingual. If your line can't handle Spanish, the caller hangs up and dials someone who can. Della switches languages mid-call without missing a beat.
It's 11pm in July and a family's air just died. They're calling every 24-hour name they can find. Della picks up, flags it as urgent, and dispatches it to your on-call tech before the competition even wakes up.
On Front Desk and up, Della doesn't stop at booking — she can take a phone order and send a payment link, so a Brandon service call turns into money before you touch the phone.
Robocalls and warranty-scam dials waste a home-service phone all day. Della filters them out and only texts you the real leads — with the name, address, and problem attached.
When a repeat customer off Lithia Pinecrest calls back, Della already knows them. It feels like a receptionist who's worked your front desk for years.
Plans from $35/month — every plan includes 100 minutes, extra minutes are a flat 30¢ dialed in advance, Spanish is on every plan, and there are no surprise bills. No setup fee, 7-day free trial, no credit card. Every price is public on the pricing page.
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She's built right next door in Tampa Bay by HG Installations, a trades company that uses her on its own phone. There's no Brandon office or local number — she's a virtual receptionist who answers for businesses all over Hillsborough County.
Yes, on every plan, including the $35 one. Brandon runs bilingual, so Della handles English and Spanish callers on the same line and switches automatically to whichever the caller speaks.
That's the point. Della puts the job on your calendar with a confirmation and reminder, and texts you the lead live. Most answering services just take a message — she takes money, not messages.