Della for plumbing

Burst pipes don't call during business hours.

The 2 AM water heater call is the most profitable call of your month — if anyone answers it. Della does. Every call, every night, in English and Spanish.

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Hear her yourself Call Della now

The same receptionist who answers our own line — call and she picks up, 24/7. No signup, no sales pitch.

The calls you're missing are the expensive ones

The 2 AM flood

Water through the ceiling doesn't wait for 8 AM. Della answers, calms the caller down, takes the address, and wakes up your on-call plumber with a text and a phone call that reads the emergency out loud.

The crawlspace ring

You're under a house with both hands on a pipe wrench. Della books the estimate, takes the message, and texts you a summary — with a link to hear the actual call.

The price shopper

"How much to replace a water heater?" — she answers with exactly what you told her to say (a range, a trip fee, or "we quote on site"), and books the visit either way.

The Spanish-speaking caller

Half of Tampa Bay dials in Spanish. Della can answer your line in Spanish, run the whole call in it, or switch mid-sentence — on every plan, including the $35 one.

Your number, honestly

Say you miss 4 calls a week and win half of them back, at an average job around $400:

≈ $42,000 a year, answered back

That's the yearly revenue sitting in unanswered rings — and one saved water-heater replacement covers months of Della. Run your own numbers in the cost calculator.

Built for how your phone actually rings

Emergency dispatch

Floods and burst pipes blast your on-call list by text, then ring the first plumber with the message read aloud.

Booked, not just answered

Estimates and service calls land on your calendar with reminders — no more "I called but nobody got back to me."

Every lead texted to you

The moment the call ends you get a text with the name, address, and the job — so no estimate slips away while you're under a house.

Takes payment on the call

Front Desk and up: she can take the order and send your payment link with the exact total.

Della Desk is run by HG Installations LLC, a Tampa Bay trades company — we bid jobs, miss calls, and answer to GCs like you do. She answers our phones too: we built her because we needed her.

What it costs

Plans from $35/month (answering, messages, bookings) to the full front office. Most plumbing companies land on Front Desk at $89 or Office at $149 — every plan includes 100 minutes, and extra minutes are always a flat 30¢, dialed in advance. Every price is public on the pricing page. No setup fees, 7-day free trial, and no surprise bills, ever: if you use up your minutes, nothing extra is billed — you pre-choose whether the line pauses or steps up, and a one-time $50 top-up adds 100 minutes.

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Questions owners ask

Can she rank emergencies the way we do?

Yes — plain-English house rules ("active leak = urgent, dripping faucet = book it"). Urgent triggers dispatch; the rest books or takes a message.

What if the caller is panicking?

She stays calm at 2 AM every time, gets the address and the shutoff question out, and never hangs up on someone mid-sentence — that behavior is tested on every release.

Will she quote prices?

Only what you approve. Give her a price list, ranges, or a firm "we quote on site" — she never invents a number.

We use Housecall Pro / Jobber / ServiceTitan.

Webhook + Zapier connections work today; native integrations are on the roadmap — tell us yours and it moves up the list.