When your hands are in a box, the call goes to voicemail — and a homeowner with a dead outlet doesn't wait, they dial the next electrician. Della answers every ring, books the service call, and texts you the details before you're off the ladder.
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The same receptionist who answers our own line — call and she picks up, 24/7. No signup, no sales pitch.
Breakers keep tripping, half the house is dark, and they need someone today. If your line rings out they scroll to the next name on Google. Della picks up, gets the address and the symptom, and books the visit while you're mid-install.
"Do you do service upgrades?" is a $2,500 job hiding behind one phone call. Miss it and it's gone. Della answers, captures what they need, and texts you a qualified lead — not a voicemail you find at 8 PM.
Builders don't leave messages — they call three subs and go with whoever answers. Della takes the call, gets the site and the scope, and gets it in front of you so you keep the relationship.
Burning smell from an outlet at 9 PM. That caller is scared and ready to pay. Della answers, flags it as urgent by your rules, and texts your on-call line instead of letting it sit until morning.
Say you miss 5 calls a week and win half of them back, at an average service ticket around $350:
That's revenue leaking out of unanswered rings while you're on a job — and one panel upgrade you catch pays for Della for a year. Run your own numbers in the cost calculator.
She takes the service call and drops it on your schedule with a confirmation and a 24-hour reminder, synced to Google, Apple, or Outlook — so nobody's forgotten and nobody's double-booked.
The second a call ends you get a text with the name, address, and the job — dead circuit, panel swap, EV charger. You decide who runs it without listening to a voicemail.
Sparks, burning smell, no power — you set what counts as an emergency. Della texts your whole on-call list, and on the Office plan the first tech gets a call that reads the message aloud.
For bigger jobs she can send a proposal with e-signature, so the homeowner can approve the upgrade from their phone before someone else gets there first.
Plans from $35/month (answering, messages, bookings) to the full front office. Most electricians land on Front Desk at $89 or Office at $149 — every plan includes 100 minutes, and extra minutes are always a flat 30¢, dialed in advance. Every price is public on the pricing page. No setup fees, 7-day free trial, and no surprise bills, ever: if you use up your minutes, nothing extra is billed — you pre-choose whether the line pauses or steps up, and a one-time $50 top-up adds 100 minutes.
No. You teach her your services, service area, and pricing in plain English in about five minutes, and she never freelances a number you didn't give her. If it's outside what you set, she takes the details and hands it to you.
Yes. You write the rules — "burning smell or sparking = urgent, dead outlet = book it." Urgent calls trigger your dispatch cascade; routine ones book or wait in your inbox.
Spanish is on every plan. She can greet in Spanish, run the whole call in Spanish, or switch mid-sentence if the caller does. The Office plan adds 18 more languages.
Bookings and messages flow out today by webhook and Zapier, and she syncs to Google, Apple, and Outlook calendars. Tell us which field-service tool you run and it moves up the list for a native connection.