When a torsion spring snaps, the homeowner's car is stuck in the garage and they're calling whoever answers first. Della picks up every ring, books the same-day repair, and texts you the details while your techs are still on the last job.
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The same receptionist who answers our own line — call and she picks up, 24/7. No signup, no sales pitch.
Spring broke, door won't lift, they're late for work and desperate. Miss the call and they book the next company in the search results. Della answers immediately, books the same-day slot, and texts you the address.
They pull in the driveway and the door won't budge. Nobody picks up, so they call around till someone does. Della answers after hours, gets the make and the symptom, and puts the job on tomorrow's first opening.
Cable came off, door's crooked and jammed halfway. That's an urgent, high-value repair. Della captures what happened, flags it by your rules, and gets it in front of you instead of into voicemail.
"My door's old and loud, what would a new one run me?" is a $1,500+ install. If your line rings out it's gone. Della answers, gathers the opening size and details, and texts you a real lead.
Say you miss 5 calls a week and win half of them back, at an average repair ticket around $300:
That's revenue slipping away every time a spring-snap call hits voicemail — and one new-door install you catch covers Della for a year. Run your own numbers in the cost calculator.
Springs and openers break at every hour. Della picks up nights and weekends, so a 10 PM "my door's stuck" call lands on your schedule instead of your competitor's.
She schedules the repair with a confirmation and a 24-hour reminder, synced to Google, Apple, or Outlook, so your techs' routes fill without you fielding calls between jobs.
As soon as the call ends you get a text — name, address, broken spring or dead opener or new door — so you can prioritize the urgent stuck-car jobs first.
Car trapped, door off track — you decide what's urgent. Della texts your on-call list, and on the Office plan the first tech gets a call that reads the message aloud.
Plans from $35/month (answering, messages, bookings) to the full front office. Most garage door repair companies land on Front Desk at $89 or Office at $149 — every plan includes 100 minutes, and extra minutes are always a flat 30¢, dialed in advance. Every price is public on the pricing page. No setup fees, 7-day free trial, and no surprise bills, ever: if you use up your minutes, nothing extra is billed — you pre-choose whether the line pauses or steps up, and a one-time $50 top-up adds 100 minutes.
Yes. You tell her how your day is laid out and she books straight into your calendar with a confirmation and reminder. Urgent stuck-car jobs can be flagged so you see them first.
She captures the symptom and the door details you tell her to gather — spring, cable, opener, off-track — so your tech shows up with the right parts instead of guessing.
On every plan. She can greet, run the whole call, or switch to Spanish mid-sentence if the caller does. The Office plan adds 18 more languages.
Bookings and messages flow out today by webhook and Zapier, plus Google, Apple, and Outlook calendar sync. Tell us which dispatch tool you run and it moves up the list.