Feature

She takes the order and sends a payment link with the exact total.

A caller wants to place an order. Della takes it down, adds it up, and sends a secure payment link for the exact amount — so the sale is done before they hang up.

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What it does

Takes the full order by phone

Items, quantities, notes — she captures the order the way a good counter person would, then reads it back.

Sends a payment link for the exact total

She sends a secure link with the amount already filled in, so the caller pays without a callback or a card read aloud.

Passes the order straight to you

The order and payment status flow out to you by text, plus webhook or Zapier into your workflow.

Why it matters

An unpaid phone order is only a maybe

'We'll settle up later' rarely lands. A paid link is a sale — she turns the call into money in the account.

Reading card numbers aloud is a mess

It's slow, error-prone, and awkward. A secure link is faster for the caller and safer for you.

Included on: Phone orders and payment links are available on Front Desk and Office. Every plan comes with 100 minutes, extra minutes are a flat 30¢ dialed in advance, and there are no surprise bills. Full pricing on the pricing page.

Questions owners ask

How does the customer pay?

She sends a secure payment link with the exact total already entered. The caller taps it and pays from their phone.

Does she read card numbers over the phone?

No. Nobody reads a card aloud. Payment happens through a secure link, which is safer for you and the caller.

Which plans include phone orders?

Phone orders and payment links are on Front Desk and Office. Every plan still answers calls and books appointments.

Della Desk is built and run by a small Tampa Bay business — a real owner, honest pricing, and a receptionist who answers on the first ring. She answers our own phones too; we built her because we needed her.

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