Questions, Answered

Everything owners ask us.

Plain answers, no fine print. If yours isn't here, write to [email protected] — a human reads everything.

What does it cost?
Plans run from $35 to $149 a month — Answers at $35, Front Desk at $89, Office at $149 — or build your own from the $35 line, adding only the features you need. Every plan starts with the same 100 minutes, and extra minutes are always 30¢ on every plan, dialed in ahead in 50-minute steps. Every price is public on the pricing page (tap "Full details" on any plan) and your first 7 days are free. No surprise bills, ever: if you use up your minutes, nothing extra is billed — you pre-choose whether your line pauses or steps up, and you can always add a one-time top-up (100 minutes, $50). We warn you at 80% either way. Pay yearly and you get 2 months free on the plan and features (minutes are minutes — never discounted), your rates lock in for as long as you stay annual, and a one-time 200 bonus minutes that never expire. No setup fees, cancel anytime. Still comparing? See the cost calculator.
Do I have to change my phone number?
No. Keep your number and forward it — we give you the exact dial codes for your carrier — or put your new number on your website and Google listing. Either way, every call gets answered.
How fast can I be live?
About five minutes. Tell us your trade, share your website, and your receptionist builds herself. She calls your cell so you can hear her before anyone else does — then you go live.
What if I'm not good with technology?
Then you're exactly who we built this for. Inside your dashboard is a 24/7 help chat — talk to Della like a person and she does the work: "what do I put here?", "set my hours to weekdays 8 to 5," "write my greeting for me." She tells you exactly what to type in any box, or writes it for you so you just paste it. There's nothing to figure out — if you can ask a question out loud, you can set up Della. And she never sleeps, so help is there at 2 a.m. on a Sunday.
Does she replace my team?
No — she protects them. The calls that need a human still ring your team by name or topic. The other 90% — hours, directions, booking, messages — she simply handles, so your people work uninterrupted.
What if she doesn't know an answer?
She never makes things up. She only answers from what you've taught her — and when something's outside that, she takes a proper message so the right person follows up. You can add the answer in one line, and she knows it on the very next call.
What languages does she speak?
Fully bilingual on every plan: she can greet callers in Spanish, run the whole conversation in Spanish, or switch mid-call automatically. On Office, your entire line can run in any of 20 languages — Mandarin, Vietnamese, Korean, Hindi, and more. Plus mid-call switching into nine more languages, automatically.
Is my data secure?
Your recordings, messages, and customer data are encrypted in transit, never sold, and never used to train third-party AI. You can download everything in one click, and deleting your account permanently erases it all. Full details in our privacy policy — written to be read.
Can callers really place orders?
Yes — on Front Desk and up. List what you sell, and she takes the whole order on the call, reads back the total, texts the customer to confirm (so there's never a dispute), and collects payment by text link or on pickup.
The Investment

Answered? See what she costs.

Plans from $35 a month — every one starts with 100 minutes, and there are no surprise bills.

See the pricing