Della picks up on the first ring at 2 a.m., on Sunday, on the Fourth of July. Callers reach a real conversation, not a voicemail beep.
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Nights, weekends, holidays, and the busy middle of your workday — no hours to set, no after-hours gap.
She takes calls in parallel, so the tenth caller and the first get the same instant pickup.
The moment a call ends, the owner gets a text with who called, why, and what Della did about it.
A missed call is usually a missed customer who dials the next name on the list. Della keeps them on the line.
On a ladder, under a sink, mid-appointment — the phone still rings. She catches the calls your hands can't.
Yes. There are no hours to configure. She answers nights, weekends, and holidays exactly the same as a Tuesday afternoon.
She handles calls in parallel. Nobody gets a busy signal or sits on hold waiting for a line to open.
After every call the owner gets a text summary — name, number, reason, and the outcome — so you're never guessing what you missed.