You can't take a call with your hands in an engine, and a driver whose car won't start needs an answer now — not a voicemail. Della answers every call, books the appointment, and texts you the vehicle and the problem.
Start 7 days free — no credit card →
The same receptionist who answers our own line — call and she picks up, 24/7. No signup, no sales pitch.
A driver's car is dead in the driveway and they need it in today. If your line's busy they call the shop down the road. Della answers on the second ring, gets the year, make, and symptom, and books the slot.
Mid-morning the phone rings off the hook while you and your techs are heads-down under the hood. Della catches every call at once — no busy signal — and texts you each one so no appointment slips away.
A car's being towed in and the driver wants to know you'll take it. Della flags it, books it in, and texts you the make and issue so you know what's rolling up before it arrives.
A lot of your customers would rather explain the noise in Spanish, and a missed detail means the wrong diagnosis. Della runs the whole call in Spanish or English and books it with the details right.
Say you miss 5 calls a week and win half of them back, at an average repair ticket around $400:
That's repair work sitting in unanswered rings. Run your own numbers in the cost calculator.
Della sets the drop-off or appointment straight into Google, Apple, or Outlook with a confirmation and a 24-hour reminder, so the bay time you set aside gets used.
Year, make, model, and the symptom — texted the moment the call ends, so you can plan the day and pull parts without wiping your hands to grab the phone.
When a regular calls about the same truck you serviced last spring, Della knows them and picks up their history instead of starting from scratch.
Included on every plan. Della greets, answers, and books in Spanish or English, and switches mid-sentence when the caller does.
Plans from $35/month (answering, messages, bookings) to the full front office. Most auto repair shops land on Front Desk at $89 or Office at $149 — every plan includes 100 minutes, and extra minutes are always a flat 30¢, dialed in advance. Every price is public on the pricing page. No setup fees, 7-day free trial, and no surprise bills, ever: if you use up your minutes, nothing extra is billed — you pre-choose whether the line pauses or steps up, and a one-time $50 top-up adds 100 minutes.
Only what you approve. Give her your diagnostic fee and rough ranges and she shares those and books the appointment. She never quotes a repair price you didn't set.
Yes. She takes the year, make, model, and the symptom on every call and texts them to you, so you know what's coming in before the car arrives.
Bookings and messages flow out today by webhook and Zapier, and sync to your calendar. Tell us which shop system you run and it moves up our native list.
Plans start at $35 a month with 100 minutes included and no setup fee. Try it 7 days free, no credit card. Prices are public on our pricing page.